Returns & Refunds
We are very sorry that we currently don't provide self-return service and shipping shipping label.
Please contact us at firstname.lastname@example.org at start a return request.
Products must be returned unworn, unwashed, in their original condition and with all tags and liners attached. Please include the original order packing slip in your return package. Returns of multiple orders should not be combined and will result in processing delays (additional 8 business days from the first refund issued). If your order was purchased using a gift card, you will only be refunded directly back to the gift card.
We ask that you wear underwear when first trying-on your purchase.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
Corset with rhinestones cannot be returned.
Products marked Final Sale cannot be returned.
International returns are accepted. Return shipping and any reverse duties are the responsibility of the customer.
Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 7 business days from the date your return tracking information shows delivered.
If your return is accepted, your refund will be processed and applied to the original method of payment.
Outbound shipping fees from the original order are not refundable.
Please note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.
shipping fees from the original order are not refundable.